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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stacie Hauer

Stacie Hauer

May 30, 2025

5  out of  5
rating by Stacie Hauer
"We love working with Heather Stefani and her team, especially Vanessa! They are always so quick to respond when we have questions and are so helpful!"
We responded:
"Thank you for the kind words and review, Stacie! We love working with you and making sure you're well protected for all of your home, auto, and life needs. 😊"
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Tim Emery

April 8, 2025

5  out of  5
rating by Tim Emery
"Recently switched from another insurance carrier to State Farm with Heather and the rest of the team. The experience was so smooth to switch over, and with using the Drive Safe and Save feature I was already able to lower my rates by 25% which I didn't think would be possible! Definitely recommend working with this team if you are looking for a new insurance agency."
We responded:
"Tim, thank you so much for such a nice review ~ we're so happy we could help you out with bundling discounts & Drive Safe & Save too. We look forward to working with you for a long time 😃"
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Kali Drachenberg

April 2, 2025

5  out of  5
rating by Kali Drachenberg
"Heather and Vanessa are so friendly and extremely professional! I've been a satisfied customer for around 4 years now!"
We responded:
"Thank you so much Kali ~ we really appreciate this review, and also for letting us take care of your home and auto insurance! You've been wonderful to work with."
Profile photo of Xou Lor

Xou Lor

March 15, 2025

5  out of  5
rating by Xou Lor
"Have been with this state farm agency for years now and noticed i have never left them a review. Have always had a great experience. Vanessa has been the one who always helped me out. When I first turned 21 and got myself own home and car i had many questions about insurance. Vanessa helped me understand everything about it and I'm no longer afraid to talk about insurance. Whether its auto, life, or mortgage insurance they'll work with you. I think I've made 3-4 claims before for vehicle damage/services and they have always been smooth and fast as well. Don't hesitate to stop in, staff here makes insurance easy to work with :)"
We responded:
"Xou ~ thank you so much for such an amazing review. You have been wonderful to work with and we can only hope for more customers just like you, because you make this job enjoyable. Thanks again!"
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Rachel Gentz

September 6, 2024

5  out of  5
rating by Rachel Gentz
"BEST TEAM EVER! When I bought my home 4 years ago, I reached out to Heather and her team to help me get set up with everything I would need. Heather met with me to go over the policy and go answer any questions. I’ve been incredibly satisfied with their service and support through some stressful times and know they are always a phone call away. Thank you for all you do ladies!"
We responded:
"This is amazing ~ thanks so much for the kind words Rachel. We really appreciate you too!"
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Lucas Fossum

September 6, 2024

5  out of  5
rating by Lucas Fossum
"Heather has been my agent for the past 3 years and I have nothing but good things say about her and her team. All are very professional and responsive. I had to get a new roof earlier this summer due to storms and she recommended a great contractor and my roof was completed in a timely fashion."
We responded:
"Great to hear Lucas ~ thanks for the helpful feedback. And we're so lucky to have you as a customer! :)"
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Chris Doherty

September 6, 2024

1  out of  5
rating by Chris Doherty
"Was my insurance agent for many years, told them I wanted full coverage on my daughter’s car, just like I have on my car. My daughter gets into an accident, and guess what, they put all the full coverage benefits on, but didn’t put on collision coverage. I’m out over 10 grand thanks."
We responded:
"Chris, we're so sorry this situation didn't turn out as you had hoped. Our office prides itself on our customer service and will hop on a call to go over things if you'd like."
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Stina Lindholm

June 13, 2024

5  out of  5
rating by Stina Lindholm
"Emily was super helpful and was able to find me a more affordable option but still have the same coverage, they are so personal and friendly and I trust they will be there for me whenever I need them!"
We responded:
"Thank you so much Stina for the thoughtful review ~ we're glad Emily was able to take care of your insurance needs AND put your mind at ease. We look forward to a long relationship with you :)"
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Emily Stefani

February 1, 2024

5  out of  5
rating by Emily Stefani
"Something I appreciate most about working with Heather and Vanessa is the time they take to explain the complicated nuances of my insurance policies and coverages, to make sure I completely understand what I am paying for! The value of their service is unmatched, and it's clear from all of these reviews, they create trusting relationships with their clients that will last a lifetime! Thank you both for all of your patience and help through the years, I'm always happy to refer your information to my inner circle, knowing the care you will show to my network!"
We responded:
"Thanks for the kind words Emily ~ we appreciate you and your referrals! Vanessa"
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James Bieging

January 15, 2024

5  out of  5
rating by James Bieging
"I’ve been a client through this agency for eight years. I’ve been very happy with the service they have provided. Vanessa especially has been extremely helpful and supportive. Insurance claims are rarely a pleasant experience, but it’s great to have a local agency that is on your side."
We responded:
"Thank you so much Jim! We've really enjoyed working with you."
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jeff koesling

December 14, 2023

5  out of  5
rating by jeff koesling
"Heather is a fantastic agent who always goes above and beyond and is very responsive to any insurance needs or requested information!!!"
We responded:
"Thanks so much Jeff! We really appreciate the kind words."
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Jessie Ellingson

May 18, 2023

5  out of  5
rating by Jessie Ellingson
"Highly recommend being insured through Heather Stefani's State Farm office! My dad and I have been with this agency for both personal and business-related insurance needs for the last 10+ years. They are always extremely helpful when answering any questions as well as they provide prompt service whenever needed. Also, a shout out to Vanessa who works within this agency, one of the friendliest and caring individuals I've worked with from a customer service standpoint. I'm so grateful for everything they've done throughout the years, I promise you will not be disappointed when insured through them!"
We responded:
"Aww thank you Jessie, this means the world to us!"
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Jim Backus

December 23, 2021

5  out of  5
rating by Jim Backus
"Vanessa always kept me informed and continue to work on my business insurance policy until completion!"
We responded:
"Thank you so much for the nice review Jim ~ we really appreciate the business you do with us!"
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John Spadea

October 5, 2021

5  out of  5
rating by John Spadea
"This agency is the best around! If you have any questions or issues, someone always picks up after one or two rings. Vanessa drops everything to immediately take care of the customer on the phone. The rates are great as well. We are forever members with Heather and the staff!"
We responded:
"Thank you for the great review John ~ we appreciate you AND your business!"
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Phyllis Edwards

May 24, 2021

5  out of  5
rating by Phyllis Edwards
"Promptly answered questions and resolved issues"
We responded:
"Thanks so much for the nice review Phyllis!"
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Kelli Johanson

March 31, 2021

5  out of  5
rating by Kelli Johanson
"Vanessa Simonet is Absolutely A.Mazing! Thank you, Vanessa, for offering unparalleled service! :)"
We responded:
"Thank you so much Kelli ~ you've been so great to work with and we're looking forward to a successful future with you :)"
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Paul Engen

March 25, 2021

5  out of  5
rating by Paul Engen
"I was shopping for new insurance and Vanessa was able to quickly get me a quote. She explained the differences in her quote and what I currently have and it was a painless process switching."
We responded:
"Thanks for the nice review Paul ~ we're looking forward to working with you and your family for years to come!"
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Dennis Breisler

March 1, 2021

5  out of  5
rating by Dennis Breisler
"Absolutely the best."
We responded:
"Thank you Dennis ~ it's always good seeing your smiling face :)"
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KT Brown

February 8, 2021

5  out of  5
rating by KT Brown
"This team is amazing! They have been helping me with my auto, life and business insurance for a few years and I have had a great experience. They are very responsive and are always there to answer questions. Definitely recommend!"
We responded:
"Thank you Katie! Can’t wait to see how successful you, your family AND your business grows 😊"
Profile photo of Jena Most

Jena Most

February 1, 2021

5  out of  5
rating by Jena Most
"I switched all our insurance needs to this agency and have never regretted it. Our agent is responsive, honest and attentive to our insurance needs. From the yearly account reviews to the unexpected issues and questions, my agent has proven herself trustworthy and extremely knowledgeable regarding all insurance issues. Highly recommend!!"
We responded:
"Thank you Jena ~ your review is so appreciated... so is the faith you put in this office. We'll always look out for you :)"
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Nicholas Chichila

January 29, 2021

5  out of  5
rating by Nicholas Chichila
"Value It’s nice having an insurance office that makes my life so much easier! Great prices and they go above and beyond to help with your needs. Great with communication and bill paying options."
We responded:
"Thanks so much Nick ~ we've really enjoyed working with you too!"
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Nathan Carlson

January 26, 2021

5  out of  5
rating by Nathan Carlson
"This an amazing team! Very knowledgeable about their policies and make sure you have the best coverage at the best price. Also, they sent me a card when my mom passed away it really meant a lot. Great people!"
We responded:
"Thank you for the kind words Nathan ~ and for bringing a smile to our faces for YEARS"
Profile photo of Dave Czech

Dave Czech

January 25, 2021

5  out of  5
rating by Dave Czech
"We switched our homeowners and auto insurance to the office of Heather Stefani State Farm and have been more than pleased! Excellent rates and wonderful service. The staff is knowledgeable and professional! I would highly recommend!!!!!"
We responded:
"Thank you Dave & Carrie ~ we love helping families like yours, and it's been really rewarding watching your boys stretch their wings :)"
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DM F

January 22, 2021

5  out of  5
rating by DM F
"We have been very pleased with Heather Stefanis agency. Attentive and thorough and great to work with!"
We responded:
"Thank you David & Mandy ~ we look forward to working with you guys and helping any way we can. We appreciate your business!"
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Gretchen M

January 22, 2021

5  out of  5
rating by Gretchen M
"This is the best insurance agency! Their rates for both auto and home are unbeatable. But better than that, their staff’s quick responsiveness and helpfulness when needed are the best! They truly care about their clients and it shows!"
We responded:
"Thank you so much for the nice review ~ our job is infinitely easier when we get to work with customers like you!"